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Smetko

Hospitality

For restaurants and cafés coordinating tables, orders, kitchen preparation and payment. Waiters can manage orders on their own phones, or staff can handle everything at the bar; the kitchen follows the same shared order, which is reviewed and paid at the bar workstation.

MKD 4,000Per company, per month, excluding VAT.
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How it works in practice

The waiter can use their own phone or manage the whole order at the bar workstation.

Step 1 of 8

Guest

Server

Order on phone

Kitchen display

Smetko

Accountant

Table availability

A table is opened

On their own phone, the waiter opens the web floor plan and an order for the seated guests.

The kitchen, settled order and table status stay connected.

All steps

An illustrative workflow. Available steps depend on the configured modules. Accounting entries require enabled posting and configured accounts.

Features

The floor, kitchen and bar follow the same shared order throughout service.

Tables and shared orders

A waiter can open and update an order, send items to the kitchen and check preparation on their own phone. The same web order is reviewed and paid at the bar workstation; staff can also perform every order action at the bar.

See tables and service positions in the venue.

Kitchen preparation

The kitchen display shows the order items that need preparation and their progress. Staff marks readiness as work advances, so the floor and bar can follow what is being prepared and what is ready to serve without rebuilding the order.

Follow the order items waiting for preparation in the kitchen.

Service results

Review hospitality activity after service, alongside the orders and settlements recorded for the venue. The office can follow what was sold and the related operational results, keeping that review connected to the same venue rather than assembling separate shift summaries.

Review shift activity and the venue analytics.

What is included

The solution includes the Base system and the specialist modules listed here, including required dependencies.

Modules you need

Included because it is required by your selection.

If your accountant keeps the books in Smetko, turn on Accounting: the floor's bills, recipes and payroll reach the books without retyping.

Accounting
See current pricing

Optional modules

Add these modules separately when you need them; their price is added to your plan.

Set up your venue

Start with Hospitality and its required Warehouse module for your venue’s daily work.